BubbleCharge Inc.
Welcome to BubbleCharge.
These General Terms of Service ("Terms") govern access to and use of the BubbleCharge platform, website, mobile applications, services, communications, payment functionality, and related offerings (collectively, the "Platform").
BubbleCharge is a technology marketplace that facilitates connections between individuals who make electric vehicle charging equipment available ("Hosts") and individuals seeking electric vehicle charging services ("Finders").
By accessing, browsing, creating an account, listing a charger, making a reservation, communicating through the Platform, submitting information, or otherwise using BubbleCharge, you agree to be legally bound by these Terms, as well as all policies, guidelines, standards, and supplemental agreements incorporated by reference.
These Terms apply to all users located in Canada and the United States.
If you do not agree to these Terms, you must not access or use the Platform.
BubbleCharge may update these Terms from time to time in accordance with the Modification of Terms section below.
Certain services may be subject to additional policies, standards, guidelines, or agreements. In the event of a conflict, the more specific policy or agreement will govern with respect to the applicable subject matter.
To use the Platform, you must be at least 18 years of age and possess the legal capacity to enter into binding agreements under the laws of your jurisdiction.
By using BubbleCharge, you represent and warrant that:
BubbleCharge reserves the right to impose additional eligibility requirements, including identity verification, payment verification, age verification, fraud screening, account review, or other requirements deemed necessary to protect users and the integrity of the Platform.
BubbleCharge may deny access to, suspend, or terminate accounts that fail to meet eligibility requirements.
Certain features of BubbleCharge require the creation of a user account.
Users must provide accurate, complete, and current information during registration and must promptly update information that becomes inaccurate or outdated.
Users are responsible for maintaining the confidentiality of account credentials, passwords, authentication codes, and verification methods.
Users are solely responsible for all activity occurring under their accounts, whether authorized or unauthorized, unless otherwise required by law.
Users must immediately notify BubbleCharge if they become aware of:
Users may not:
BubbleCharge may require identity verification, payment verification, re-verification, enhanced due diligence, or additional information at any time.
Failure to complete verification requirements may result in restricted access, delayed transactions, suspension, or account termination.
BubbleCharge reserves the right to refuse registration, suspend accounts, or terminate accounts where it reasonably believes an account presents fraud, safety, legal, compliance, operational, or security concerns.
BubbleCharge operates a technology platform that facilitates reservations between Hosts and Finders.
BubbleCharge does not own, operate, manufacture, maintain, inspect, control, repair, certify, or guarantee charging equipment offered by Hosts unless expressly stated otherwise.
Hosts independently determine the availability, pricing, location, accessibility, and operational characteristics of their charging services.
Finders independently determine whether to request, reserve, access, or use charging services.
BubbleCharge's role is limited to providing marketplace technology, reservation functionality, communications tools, payment facilitation, verification services, customer support, dispute handling, fraud prevention measures, and related platform services.
Unless expressly stated otherwise, BubbleCharge is not a party to the direct arrangement between Hosts and Finders.
Nothing in these Terms creates:
Hosts act as independent providers of charging access.
Finders act independently when utilizing charging services.
BubbleCharge does not guarantee:
Users remain responsible for exercising independent judgment and reasonable care when using the Platform.
BubbleCharge permits Finders to search for charging locations and request reservations from Hosts.
Reservations are subject to availability, Host acceptance, payment authorization, compliance reviews, fraud prevention procedures, identity verification requirements, and other operational requirements.
A reservation is not considered confirmed until all applicable booking requirements have been satisfied.
BubbleCharge may refuse, review, suspend, modify, or cancel reservations where necessary to:
Users agree to use the Platform solely for legitimate purposes.
Hosts are responsible for providing accurate listing information and maintaining charging services in accordance with applicable laws and policies.
Finders are responsible for confirming vehicle compatibility, following access instructions, respecting property rights, complying with applicable laws, and safely using charging equipment.
All bookings remain subject to BubbleCharge's:
Users must act honestly, responsibly, respectfully, and in good faith when using BubbleCharge.
Users may not engage in conduct that harms other users, BubbleCharge, payment providers, service providers, or the integrity of the Platform.
Prohibited conduct includes, but is not limited to:
Users must cooperate with BubbleCharge investigations and provide truthful information when requested.
BubbleCharge reserves the right to investigate any conduct that may violate these Terms or applicable policies.
The BubbleCharge Platform, including its software, technology, trademarks, logos, branding, text, graphics, user interface elements, design features, business processes, databases, functionality, and related intellectual property, are owned by BubbleCharge, its licensors, or its affiliates and are protected by applicable intellectual property laws.
Users receive a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for its intended purpose.
Users may not:
any portion of the Platform except as expressly authorized by BubbleCharge.
All rights not expressly granted are reserved.
Feedback, suggestions, ideas, recommendations, and proposals submitted to BubbleCharge may be used by BubbleCharge without restriction or compensation.
To the maximum extent permitted by applicable law, BubbleCharge, its affiliates, officers, directors, employees, contractors, representatives, licensors, service providers, successors, and assigns shall not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages arising out of or relating to the Platform.
This limitation includes damages relating to:
BubbleCharge shall not be responsible for the conduct, actions, omissions, statements, representations, warranties, products, services, property conditions, equipment conditions, or legal compliance of Hosts, Finders, or other third parties.
BubbleCharge may suspend, restrict, deactivate, or terminate accounts, listings, reservations, transactions, or Platform access at any time where it reasonably determines such action is necessary to:
Users may stop using the Platform and close their accounts at any time, subject to outstanding obligations, active reservations, investigations, payment disputes, legal requirements, and applicable policies.
Termination does not eliminate obligations that accrued prior to termination.
Provisions relating to liability, indemnification, payments, disputes, intellectual property, investigations, enforcement, and other provisions intended to survive termination shall remain in effect.
These Terms and any dispute, claim, or controversy arising out of or relating to the BubbleCharge Platform, the services provided through the Platform, or the relationship between BubbleCharge and its users shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Because BubbleCharge operates in both Canada and the United States, users may also be entitled to certain rights, remedies, or protections under the laws of their state, province, territory, or local jurisdiction that cannot legally be waived or limited by contract. To the extent required by applicable law, such mandatory consumer protection and other legal rights shall remain unaffected by these Terms.
Where mandatory consumer protection or other applicable laws require a different result, those laws shall apply to the extent required.
Nothing in these Terms limits rights that cannot legally be waived under applicable law.
Additional dispute resolution provisions, arbitration provisions, venue provisions, and jurisdiction-specific terms may apply as set forth elsewhere in the Terms of Service.
BubbleCharge may modify these Terms from time to time to reflect:
Updated Terms may be posted on the Platform or otherwise communicated to users.
Unless otherwise required by law, modifications become effective upon publication or on the date specified in the updated Terms.
Continued use of the Platform after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
If a user does not agree with revised Terms, the user must discontinue use of the Platform.
Questions regarding these Terms, platform operations, disputes, policy matters, legal notices, compliance matters, or user concerns may be directed to:
BubbleCharge Support is available 24 hours a day, 7 days a week for assistance with reservations, cancellations, refunds, disputes, account concerns, safety matters, and policy-related questions.
Finders may search for available charging locations and request reservations through the BubbleCharge platform.
A reservation is not confirmed until accepted by the Host and processed through BubbleCharge.
BubbleCharge may reject, cancel, suspend, or review reservations where necessary for safety, fraud prevention, legal compliance, payment verification, or operational reasons.
Finders are responsible for:
Finders authorize BubbleCharge and its payment providers to:
BubbleCharge may correct pricing errors, processing errors, tax errors, or payment failures.
Finder cancellations are governed by:
Finders may not:
A Finder receives only the right to access charging services associated with the reservation.
No property rights or tenancy rights are created.
Hosts may create charger listings subject to BubbleCharge approval and platform requirements.
Hosts represent that they:
Hosts must provide accurate information regarding:
Material inaccuracies may result in removal, suspension, refunds, or other enforcement actions.
Hosts are responsible for:
Hosts determine charging prices, subject to platform functionality and applicable laws.
BubbleCharge may display prices, taxes, service fees, and estimated totals.
Hosts authorize BubbleCharge and its payment providers to:
Payouts may be delayed or adjusted due to:
Hosts remain responsible for determining, reporting, collecting, and remitting taxes applicable to their activities except where BubbleCharge is legally required to collect or remit taxes.
Host cancellations are governed by the Cancellation Policy and may affect account standing, listing visibility, and platform access.
Hosts are responsible for compliance with:
BubbleCharge may use third-party payment providers to facilitate payments, authorizations, payouts, identity verification, fraud prevention, and compliance functions.
BubbleCharge will charge:
Service fees may change upon notice.
BubbleCharge may calculate, collect, display, report, or remit taxes where legally required.
Displayed tax amounts may be estimates and may be adjusted.
BubbleCharge provides a technology platform connecting Hosts and Finders.
Unless expressly stated otherwise, BubbleCharge is not the owner, operator, installer, manufacturer, maintainer, or insurer of charging equipment listed by Hosts.
The platform, listings, and services are provided on an "as available" and "as is" basis to the maximum extent permitted by law.
To the maximum extent permitted by law, BubbleCharge shall not be liable for:
Hosts and Finders are responsible for resolving claims arising from their direct interactions, subject to BubbleCharge policies and applicable law.
To the maximum extent permitted by applicable law, each user agrees to defend, indemnify, and hold harmless BubbleCharge Inc., its affiliates, subsidiaries, officers, directors, employees, contractors, agents, representatives, successors, and assigns from and against any claims, demands, lawsuits, investigations, proceedings, liabilities, damages, judgments, settlements, penalties, fines, losses, costs, and expenses, including reasonable legal fees and professional costs, arising out of or relating to:
Hosts are solely responsible for the charging locations, charging equipment, access arrangements, parking areas, property conditions, and services they make available through BubbleCharge.
Hosts agree to indemnify BubbleCharge for claims arising from:
Finders agree to indemnify BubbleCharge for claims arising from:
BubbleCharge reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by a user.
Users agree to cooperate fully with BubbleCharge in defending, investigating, settling, or resolving any such matter.
Users may not settle any claim involving BubbleCharge without BubbleCharge's prior written consent.
Users should promptly notify BubbleCharge regarding disputes, safety concerns, policy violations, fraudulent activity, payment concerns, charger access issues, reservation problems, or other matters requiring review.
Reports may be submitted through BubbleCharge's designated support channels.
BubbleCharge Support is available twenty-four (24) hours per day for receiving reports and inquiries.
Before pursuing formal legal action relating to platform activity, users are encouraged to first contact BubbleCharge Support and attempt to resolve the issue through the platform's dispute resolution procedures.
BubbleCharge may request additional information, documentation, photographs, screenshots, communications, reservation records, payment records, or other evidence relevant to the matter.
BubbleCharge may investigate any activity that it reasonably believes may:
During an investigation, BubbleCharge may:
Users agree to cooperate honestly and promptly with investigations.
BubbleCharge may consider any information that it reasonably determines to be relevant, including:
BubbleCharge may assign different weight to different forms of evidence and is not required to accept any particular evidence as conclusive.
Where BubbleCharge reasonably determines that a user has violated these Terms, platform policies, or applicable laws, BubbleCharge may take one or more enforcement actions.
Such actions may include:
BubbleCharge may also remove content, disable listings, restrict functionality, or impose operational limitations designed to protect users or the platform.
BubbleCharge reserves the right to take immediate action without prior notice where it reasonably believes that:
Repeated violations may result in progressively stronger enforcement actions, including permanent suspension or account termination.
BubbleCharge may consider prior warnings, past conduct, cooperation during investigations, and overall account history when determining enforcement measures.
Where BubbleCharge permits an appeal, users may submit additional information for review.
BubbleCharge may, but is not obligated to, reconsider a prior decision.
The submission of an appeal does not automatically suspend enforcement actions already taken.
If a user initiates a chargeback, payment dispute, or similar claim through a financial institution or payment provider, BubbleCharge may:
Users may not receive duplicate compensation relating to the same transaction.
If BubbleCharge determines that funds were paid, refunded, credited, or transferred in error, BubbleCharge may recover such amounts through lawful means, including:
Users agree to repay amounts received in error.
By using BubbleCharge, users consent to receive communications electronically.
Such communications may include:
Electronic communications satisfy any legal requirement that communications be provided in writing, except where prohibited by law.
Users may not transfer, assign, delegate, or otherwise transfer their rights or obligations under these Terms without BubbleCharge's prior written consent.
BubbleCharge may assign or transfer its rights and obligations under these Terms in connection with:
These Terms, together with all policies incorporated by reference, constitute the complete agreement between the user and BubbleCharge regarding use of the platform.
They supersede prior discussions, communications, understandings, representations, and agreements relating to the same subject matter.
If any provision of these Terms is determined by a court or governmental authority to be invalid, unenforceable, or unlawful, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.
Any invalid provision shall be interpreted as closely as possible to achieve its intended purpose while remaining legally enforceable.
Failure by BubbleCharge to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
Any waiver must be in writing and signed by an authorized representative of BubbleCharge.
The following provisions shall survive termination of these Terms and a user's relationship with BubbleCharge:
Nothing in these Terms creates:
Hosts operate independently and are solely responsible for their charging services.
Finders act independently when using the platform.
Unless expressly stated otherwise, BubbleCharge acts solely as a technology marketplace provider.
BubbleCharge shall not be liable for delays, interruptions, failures, or inability to perform resulting from events beyond its reasonable control, including:
These Terms shall be governed by and interpreted in accordance with the laws specified in BubbleCharge's applicable Governing Law section, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.
The English version of these Terms shall control in the event of any inconsistency between translated versions, except where applicable law requires otherwise.
Questions regarding these Terms may be directed to: